Refund policy

Refund & Return Policy  
Effective Date: 8/12/2025

At Robbins Nest Alliance & GHOST OPS, every purchase helps fund our nonprofit mission. Because all products are made to order, **all sales are final**.

We do not accept returns, refunds, or exchanges for:
- Buyer’s remorse (change of mind)
- Incorrect sizing
- Items that were delivered as described

Exceptions:
If your item arrives defective, damaged, or misprinted, please contact us within 30 days of delivery at info@RobbinsNestAlliance.com

We will gladly replace the item at no additional cost. Photos of the issue may be required to process the replacement.

Refunds:
Refunds are only issued if a replacement cannot be provided. Approved refunds will be processed to your original payment method within 5–7 business days.

Thank you for supporting our mission and understanding our made-to-order process.